- £1832.28 Annual Savings (44% Reduction)
- Waste Compliance
- Ongoing Customer Care
A local Hockey Club approached BSG Waste with two primary concerns. Firstly, they were struggling with a serious compliance issue—rats were regularly chewing through their plastic bins, posing both hygiene risks and regulatory challenges. Secondly, they felt they were paying excessively for their waste management services and wanted a more cost-effective solution.
The Challenge
While the initial focus was on reducing their waste service costs, the client made it clear that addressing the rat problem was a critical priority. The damage to the bins was not only unpleasant and unhygienic but also put the club at risk of breaching waste compliance regulations.
BSG Waste's Solution
BSG Waste took swift action on both fronts. To tackle the compliance issue, we recommended switching from plastic to durable metal bins—an effective, long-term deterrent against rodents. We handled all coordination with the waste supplier on the club’s behalf. Although the initial delivery from the supplier was incorrect, our dedicated customer care team stepped in promptly, escalating the issue and ensuring the correct bins were delivered as quickly as possible.
At the same time, we leveraged our strong supplier relationships and exclusive pricing to source a more affordable waste provider for the club. This allowed us to deliver not only a compliant solution but also a significant reduction in their ongoing waste management costs.
The Overall Results
The Hockey Club now benefits from a rodent-proof, compliant waste setup and is enjoying reduced costs—saving £1,832.28 per year, a 44% reduction thanks to our intervention.
This case exemplifies how BSG Waste goes beyond cost-saving. By proactively addressing compliance and operational issues while securing competitive pricing, we ensure our clients receive solutions that are both practical and value-driven.